Sunday, July 01, 2007

Retro-Pet

I was first WOWed by Retro Pet from Ruby. I was looking for some new martingale collars for the girls and Ruby always looked so fashionable. So I checked them out. I found not one, but TWO collars...for each girl & was so excited to get them.

They were finally delivered on Saturday!



So Penny & Lola have two beautiful new collars for everyday walkies (not to mention the fabulous collars we got from Huskee!!).

I'm thrilled! Penny doesn't look like a boy:

And Lola, well Lola is still very Diva.


These collars are gorgeous. They're handmade, excellent quality and slip off & on with ease (my biggest complaint about Lupine). The Girls are so stylish & hip I can hardly stand it! I would definitely recommend collars from Retro-Pet!!

I do however, have one complaint. (Ahhh the power of the Blog!!! Bitching just cuz you can!) It has nothing to do with the product (which is stellar). It's with the service. It clearly states on the website that everything is hand made & will take 10 - 15 days before it's shipped. I was fine with that. But after one month of not receiving anything but a bill from my Visa, I was a little anxious & contacted the company. I was told she had been sick & was unable to sew & that was the reason for the delay. That would have been fine with me...had she shot me an email & said "Hey, I'm running a little behind due to personal reasons and hope to get your order to you as soon as possible." I'm HUGE on customer service (my marketing background, I suppose). And the fact that they had my money for a month without me seeing anything (or hearing from them) had me a bit peeved. And, AND...when I inquired about the delay, I got an excuse, not an apology. That also irked me.

But. I'm over it. The collars are really awesome. They've held up to the Penny & Lola test...which is HARD to pass (they're still intact & as good as new). And I would definitely recommend Retro Pet to others. No doubt. Just stay on top of your order and expect a few weeks for delivery. It is worth it.

25 comments:

Ruby Bleu said...

Lola & Penny - you gals look P*A*W*S*O*M*E!!!!! Those collars are perfect for you and Lola, the pink one you have, I have the same one except in the darker pink version!!! We could be twins!!!

Mom is really annoyed that they weren't nicer about the order...that's just wrong. She feels the same way about customer service too. But they are nice collars and hold up well...so that does count for something.

Here's to you turning heads on your walkies because you look so stylish!

Lots of Licks, Ruby

Joe Stains said...

those collars are sooo cute, but mom is soooo impatient she probably wont order any

Huskee Boy said...

Oh the new collars look awesome! Am so gonna check it out cos I want my own Retro collar!! (Pssst.. my mom can be a REAL b*tch when she encounters bad customer service too!!)

Boo said...

oh, i love those collars. flowery. but not really that suitable for a guy though. luckily sherman didn't get one! kekek.

wet wet licks

Boo

p/s: i still think i'm the most good looking among my family member.

Peanut said...

My mom looked there but didn't find any for us boys. I of course think Penny's collar are much more beautiful then lola's since they are on Penny.

Toby said...

Those collars are beautiful!!! Your mom has great taste!! Hmm, I'm gonna get my mom to head over to their website and see if they make harnesses as well.

Tobes

Luckie Girl said...

Those collars look sooo retro and great on Penny & Lola. TOo bad I don't do collars, if not I may like them. :)

Texas's Mum said...

Hey Doggies,
You girls are looking PAWSOME
but is there some for male dogs?

Love and Licks
Texas (and his humans).

Ronin_The_Pug said...

Hey those collars look so cool!

Girl Girl Hamster said...

Oh those collars look pawsome on you doggies. :)

~ girl girl

Reina the Doxie said...

Wow those collars are really really really cool!
I must make sure mum goes to the Retro Pet website!

ToFFee said...

Hi Loa and Penny!

that collar looks great on you!

I don't like collars and probably chew on them.

Wuffs!
Toffee

Simba said...

Very nice. You look great in the new collars.
Simba x

Pugsley, Buster & Cricket said...

You be looking great in your new collars!! We purchased collars from Retro-Pet a couple years ago. We loved them.

xoxoPugsley, Buster and Cricket

Marvin The Dog said...

oooooh such pretty collars!

Lotsa luv, Marvin xxxxx

ps we have been quiet 'cos we been on our holidays.....well, I went in the Slammer, and Jeannie and Keith went to sunny Spain!

No lap top provided in the slammer, so I was a Dog who could not Blog!

umekotyan said...

About a beautiful handle, it is collar.
The sense is good.
Very, it suits well. :)

from loved ume tyan

Oscar Airedale said...

Oh my, those collars are GORGEOUS! You both look like princesses!

Licks
Oscar x

Suki said...

Those collars are beautiful! I'm going to go to their site right now :)

Puggy kisses
Suki

wally said...

Oooooh. Pretty. (Wait, is that not manly enough?)

What does Sherman get to wear?

wally

fig said...

Whoa - my girl was going to order me one of those (based off Ruby's recommendation) but then she forgot about it. I'm going to remind her again - you gals look FABULOUS!

PiratesGrrl said...

I agree with you 100% about customer service. I've gotten so witchy about it the past couple years that I just refuse to buy from somewhere w/ crappy CS no matter the price.

That said - those collars rock and I have to go peruse the site!! I love them, the girls look great!

Maryann

Lorenza said...

Hi, Penny and Lola.
You two look great with your new collars. They are pretty nice!
My mom would be nervous about that delay too!
Have a nice day
Lorenza

Sitka and Tia's BLAWG! said...

Wow, those collars are awesome. I completely agree with your mum. My mum ordered something a while back and got the same excuse not apology for why her item was not shipped. Mom understood that the lady got sick and could not mail stuff, but after a month and no "I am sorry I am sick" mom was upset. She agrees with your's 100%.

Hugs,
Sitka

Amber-Mae said...

Oh my my my, those collars are NICE! The pink one totally suits Lola... I wish I can have one of those too instead of me wearing these stoopid choke collars all the time. Sucks man!

Love licks,
Solid Gold Dancer

Stanley said...

Bootiful & fashionable, just like you girls. Did Sherm get anything new, just to even things out?

Goober love,
Stanley